Our Reviews

was an excellent service. Almost bought another vehicle.

I think I got screwed, again. Took my 2008 Malibu in to verify that I had a right front wheel bearing that was bad, and making noises. The mechanic inspected it, and said it was definately bad, and needed to be replaced. I showed them that my insurance I got when I bought the car, last June, covered the wheel bearing. Had to wait for over a week to get the part in. They called me and said to bring my car in on Tuesday, May 13, 2025. Got there at 9AM, and it took them about 2 hours to complete the work. The total bill came to $707.45, and the third party, which was the extended service contract, paid $402.99. I was stuck with paying the balance of $304.46. ...I think this is very unjust, and unfair!

Prompt & competent

The last two time I have brought my vehicle in for maintenance I was told what it would cost when dropping it off and both times it has been 200.00 to 250.00 more. It is disappointing that I have to get a printed quote in order to actually get the cost. I would think someone looking at the service would be able to give an accurate price when asked. This last visit I asked why it was so different then what is was told and the individual stammered and struggled to communicate and finally said huh it looks like it was more. I will just get everything on paper. Sad to see chipman and taylor become like every other dealership. I have never had this type of service over decades of using your service. Just provide accurate pricing. I use you because I trust you. This makes me worry that the new ownership is eroding what make your dealership so great.

We dropped off my truck overnight for a first-thing appointment. We got a call an hour later to tell us the truck was ready. I love that level of service.

This color is absolutely amazing. You're an amazing salesman. Thank you for the wonderful purchase.

Wasn't in there long and had a good experience.

Professional staff and courteous. A great experience each and every time.

Everyone is always so friendly. When they had to keep my car, they gave me a loaner without me asking.

Very informative and complete.

They always accommodate me and their shop rate is better than the competition.

Everyone was kind and helpful.

We always get the best deals and have a great experience!

Fast, friendly service.

Very friendly and professional

Always like working with family. Everyone is so good explaining things. Always feel safe trusting.

Got my truck in a day early which really helped me out

good

I love Chipman and Taylor! Like family. They have taken great care of me and all the vehicles for 35+ years!

Fast and friendly. They did a great a great job.

Excellent and timely servo

Friendly service

Darrell and his auto detailing department did a great job! Will tell people to come see them at Chipman and Taylor!

Always great service in the service department, keep you informed of any issues to keep an eye on. if there is any thing that should be done in the future.

Online service request was easy to complete. Waited for vehicle repair - was very reasonable. Service staff were great. Parts were available. Time required to repair was very reasonable. Thank you.

Always fast efficient service

It was great

Thank you for the extra customer service! I appreciate you being so thorough when there was an issue. That says a lot to me.

The work itself was completed great; the customer service and communication were not great. My car sat there for 3wks during the dialogistic phase. I finally called to figure out what was wrong, and they still had not looked at it. Finally got an answer, a couple of days later, as to what was going on and a new fuel pump needed to be ordered. I was told they would contact me when the part came in, in a week. 2 weeks went by, and I had to call back to see if the part arrived. It was there and the person I spoke with could not tell me why I was not contacted sooner. I was scheduled for 7/2 in the morning. I was reassured that I would have my car back same day-I was worried about not getting it back before the holiday weekend. Nothing from the dealership on 7/2-I called them 7/3 morning and my car 'was next in line' to be fixed. I expressed how frustrated I was about the lack of communication from the start. Needless to say, I had my car back by 2pm on 7/3.

I feel having to show your coupon up front allows you to up your price to reflect the amount of discount. Paid the most ever for oil change.

Chipman/Taylor makes servicing your car easy!

I was completely satisfied with the service I received. The service was completed in record time and the service department employees were helpful and efficient.

I just needed a new light bulb for a turn signal

Got the service done in good time

Great

It was a quick fix and handled promptly, I was very pleased.

I know the owner and the salesman so the purchase was easy and painless

I had no trouble booking an oil service for my K3500 at a convenient time, along with the multipont check which revealed two extra issues. Everything was taken care of by the end of the day. The cost seems high, but that's how things are these days. It was worth it to have confidence in the work.

I always have great service from the time I walk in the door.

Staff at Chipman Taylor are great. Friendly and do a great job.

Friendly and helpful sales staff

Service was fine, price was approproate for the service.

They found that the O2 sensor was faulty . Parts were back ordered so they did a work around so the truck was useable until said part came in. Well done!

Very good service and very personnel very helpful

Brandon was rude. I brought in a key and key fob that had GM package and stamp on key. When I picked up the key, I brought it to the car and it did not start the Camaro. I brought it to Brandon and he took it to the technician who stated the key was a service key and didn’t have the chip to program the key. I was told I would have to order a key with the chip and have it programmed. I asked if there would be another programming fee. He said yes and I said the program fee I was just charged isn’t what I wanted. I wanted a workable key. He said I shouldn’t have purchased a key from someone other than Chipman and that they did their job programming. Later I spoke with my wife BJ and she believes she did order the fob/key through Chipman. Brandon was rude in his explanation and did not check his records to see if key was purchased through them and didn’t even know of the service key option until he talked to his technician. I asked why would someone just want a remote programmed if the key doesn’t start the car. He said for valet which doesn’t even make sense if they can’t move the car. In addition, the bill contained a 12.00 fee for unknown reason. I brought in the key/remote for programming. There was no environmental disposal or waste.

They are always very nice and accommodating, I brought my car a week earlier (mixed up the date), and they were able to work on my car and get it back to me in a timely manner

Always reliable and very knowlegable, friendly staff

Very good

Vehicle was serviced quickly, and maintenance was done professionally.

Great as usual.

We were treated great. Even took us to a café while servicing our Impala. Very friendly and helpful. Trevor since we've been dealing with he has been excellent. Even when we had to have the transmission in our New Tahoe replaced.

IT WAS GREAT!

Outstanding service and reliability.

My husband made the appointment. It was all a bit weird. Air filter replacement cost $70, I was told we needed it to be replaced instead of being shown & asked if I wanted it to be replaced along with a quote. After 2 hours of waiting in person when the oil change was done, I was in the waiting room, but my husband was called instead of me. I was literally the only person waiting. While I waited, I got to hear all about the internal office coffee politics, who makes it right, who doesn’t, and what needs to be done about it. Would love to keep supporting Chipman but we’re not going back.

Friendly and fast service

Service was done timely, but I will never be back for this service again. Astronomical bill for my oil change was ridiculous. Almost $500.00 for oil change on my new pickup. Are you kidding me!!!! For the price we pay for a brand new truck, I would certainly think you could allow free oil changes or discounted at least. Was completely shocked when I saw the bill. Won’t be back!

Always a great experience at Chipman Taylor. Brady Wells is an awesome sales rep. Highly recommended.

Good people

Excellent service

My vehicle was serviced quickly, and I was very satisfied with the level of service I received.

Service representatives friendly and knowledgeable. Service completed in a timely fashion

Great service.

Everyone was absolutely wonderful! From start to finish, they truly cared about my success and took the time to understand my individual needs. Every member of the team was patient, supportive, and willing to explain each step of the process so I felt confident and informed the entire way. Their professionalism and kindness made the experience stress-free and enjoyable. I really appreciate how dedicated they were to helping me achieve the best possible outcome. Now home and love my NEW Chevy Trailblazer.

Great service. Not booked way out like some dealers

They got me in and out in about an hour just like they said

Chris was very helpful with some of the new digital settings and uses. Appreciated the complete check list of items reviewed during the service.

The work was completed promptly.

Every time I visit C&T Chevrolet for a service appointment it goes well. All the folks are courteous, attentive, friendly and professional. Making the appointment was easy and they were efficient and timely in getting done what was needed. Good experience as always.

Goos & fast

The team at Chipman and Taylor treat us like family!

Very friendly, very helpful people working at the dealership. Very excellent mechanic doing great work on my vehicle.

Onstar system was reprogrammed but apparently no one checked to see if it actually worked afterwards. The equinox EV did not connect to OnStar to the internet. GPS doesn't work and nor do the apps

Always feel good about my service . I don’t think they change anything that’s not needed.

Rac was excellent to work with!! Could not ask for better customer service!

Everyone there went out of their way to ensure i was happy.

Took care of my issue without hesitation. In and out in an hour.

Shuttle was wonderful! Also, very kind, quick, and respectful service. Thank you!!!

Rac Rac is very personable. I appreciate how good he is at helping me make a decide what is the best course to take in maintaining my PU. I appreciated getting 3 choices of tires. I was also provided with a basic description of the tires that helped me decide which set of tires would work best for the type of driving I do.

Great customer service.

The salesman and his brother were very helpful and professional

Friendly, helpful and knowledgeable.

Courteous prompt helpful service

great people

Very easy, Brady Wells was a pleasure to work with.

Always very friendly and helpful in making your experience with them stress free.

Great experience