Privacy Policy
Last Updated: April 2026
At Chipman & Taylor Chevrolet, we value relationships built on trust, integrity, and transparency. That includes how we handle your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, interact with us online, or engage with our services.
1. Information We Collect
We collect information to provide you with a better, more personalized experience.
A. Information You Provide
When you interact with us, you may provide:
- Name, email address, phone number
- Mailing address or ZIP code
- Vehicle preferences or purchase interests
- Financial and credit information (for financing applications)
- Any other information submitted through forms, chat, or inquiries
B. Information Collected Automatically
When you visit our website, we may collect:
- IP address and device type
- Browser type and operating system
- Pages visited and time spent on site
- Referral sources (how you found us)
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand user behavior
- Deliver relevant advertising
Cookies may be used for:
- Essential website operations
- Analytics (such as Google Analytics)
- Advertising and remarketing
You can manage cookie preferences through your browser settings or opt out through available tools.
Cookies, Analytics, and Advertising Technologies
Our advertising, analytics, and technology partners may use cookies, pixels, SDKs, tags, and similar technologies to operate our website, understand website usage, measure ad performance, and deliver relevant advertising across websites, apps, streaming platforms, and other digital services. You may be able to control certain cookies through your browser settings, device settings, or any cookie preference tools we make available. We do not sell personal information for money; however, some data sharing for advertising or analytics may be considered a form of “sharing” or targeted advertising under certain laws. Where required by law, we will provide additional choices or disclosures.
Our advertising, analytics, and technology partners may use cookies, pixels, SDKs, tags, and similar technologies to operate our website, understand website usage, measure ad performance, and deliver relevant advertising across websites, apps, streaming platforms, and other digital services. You may be able to control certain cookies through your browser settings, device settings, or any cookie preference tools we make available. We do not sell personal information for money; however, some data sharing for advertising or analytics may be considered a form of “sharing” or targeted advertising under certain laws. Where required by law, we will provide additional choices or disclosures.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide requested services
- Process financing applications or vehicle purchases
- Improve website performance and user experience
- Send relevant updates, promotions, or service reminders
- Deliver personalized advertising across digital platforms
- Comply with legal obligations
3. How We Share Information
We do not sell your personal information.
We may share your information with:
- Trusted service providers (CRM systems, marketing platforms, hosting providers)
- Automotive partners (including manufacturers like General Motors)
- Advertising partners (such as Google, Meta, and programmatic/OTT platforms)
- Financial institutions for credit applications
- Legal authorities, when required by law
Some sharing with advertising partners may be considered “sharing” under certain privacy laws for targeted advertising purposes.
4. Your Privacy Rights
Depending on your location, including under laws like the California Consumer Privacy Act and California Privacy Rights Act, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of targeted advertising or data sharing
- Limit use of sensitive personal information
How to Exercise Your Rights
To submit a request, contact us using the information below. We will respond in accordance with applicable laws.
5. Marketing & Communications
You may receive communications from us regarding:
- Vehicle availability
- Promotions and special offers
- Service reminders
You can opt out of marketing emails at any time by clicking the unsubscribe link.
Text Messaging (SMS)
By providing your phone number, you consent to receive text messages from Chipman & Taylor Chevrolet.
- Message and data rates may apply
- You can opt out at any time by replying “STOP”
6. Third-Party Advertising & Analytics
We use third-party tools such as:
- Google Analytics
- Google Ads & remarketing
- Social media platforms (Facebook, Instagram, etc.)
- Programmatic and OTT advertising networks
These platforms may use cookies or pixels to deliver relevant ads based on your browsing behavior.
You can opt out of targeted advertising by adjusting your ad settings or visiting industry opt-out pages.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Meet legal, regulatory, or contractual requirements
8. Data Security
We take your information seriously and implement safeguards including:
- Encrypted data transmission
- Secure storage systems
- Restricted access controls
While no system is 100% secure, we follow industry best practices to protect your information.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices and encourage you to review their policies.
We are not responsible for their privacy practices and encourage you to review their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted here with an updated effective date.
Any changes will be posted here with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us:
Chipman & Taylor Chevrolet
đź“Ť Pullman, Washington
📧 Amend@chipmantaylor.com
đź“ž (509)592-4152
đź“Ť Pullman, Washington
📧 Amend@chipmantaylor.com
đź“ž (509)592-4152
Washington State Data Breach Notice
If we discover a breach of security involving personal information covered by Washington law, we will provide notice in the most expedient time possible, without unreasonable delay, and no later than 30 calendar days after discovery of the breach, unless a longer delay is permitted by law, including at the request of law enforcement or while measures necessary to determine the scope of the breach and restore the integrity of the system are completed. If a single breach requires notice to more than 500 Washington residents, we will also notify the Washington State Attorney General as required by law. Any notice you need will be written in plain language and will include the information required by applicable Washington law.
If we discover a breach of security involving personal information covered by Washington law, we will provide notice in the most expedient time possible, without unreasonable delay, and no later than 30 calendar days after discovery of the breach, unless a longer delay is permitted by law, including at the request of law enforcement or while measures necessary to determine the scope of the breach and restore the integrity of the system are completed. If a single breach requires notice to more than 500 Washington residents, we will also notify the Washington State Attorney General as required by law. Any notice you need will be written in plain language and will include the information required by applicable Washington law.
Why this matters: your older version says notice may be provided electronically and uses more general language, but it does not reflect Washington’s current timing and content requirements.
Washington Privacy Rights
Washington residents may have rights under specific Washington laws depending on the type of information involved. For example, Washington law provides protections for security breach notifications, and certain Washington residents may have rights regarding consumer health data, where applicable. We will honor requests and provide notices as required by applicable Washington and federal law.
Washington residents may have rights under specific Washington laws depending on the type of information involved. For example, Washington law provides protections for security breach notifications, and certain Washington residents may have rights regarding consumer health data, where applicable. We will honor requests and provide notices as required by applicable Washington and federal law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services, maintain business and tax records, comply with financing, legal, regulatory, accounting, and dispute-resolution obligations, enforce agreements, and protect our business interests. We may retain certain information longer where required or permitted by law.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services, maintain business and tax records, comply with financing, legal, regulatory, accounting, and dispute-resolution obligations, enforce agreements, and protect our business interests. We may retain certain information longer where required or permitted by law.
Your Privacy Rights
Depending on where you live and the type of information involved, you may have privacy rights under applicable state or federal law. Washington residents may have rights under Washington laws relating to security breach of notices and, where applicable, consumer health data. We will respond to verified requests and provide disclosures as required by applicable law. To submit a privacy request, please contact us using the information listed below.
Washington Consumer Health Data
If we collect, process, share, or sell consumer health data subject to Washington’s My Health My Data Act, we will comply with applicable requirements, including any obligation to provide a separate consumer health data privacy policy and obtain consent or authorization where required. If this law applies to a particular feature, form, or service, additional disclosures may be provided at that point of collection.
Security and Breach Notification
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. If we find a security breach that involves personal information covered by Washington law, we will let you know as soon as possible, without unreasonable delay, and no later than 30 calendar days after discovery, unless otherwise permitted by law. If required by Washington law, we will also notify the Washington State Attorney General. Any consumer notice that is required will be provided in plain language and include all required information.
COLLECTION AND USE OF YOUR INFORMATION BY GM
When you use this site, GM will have access to personal information you enter on this site and to information about your browsing activities on this site. When you indicate that you would like to receive more information about GM and its products, services or offers, your name, address, city, state, zip code, email address and telephone number will be provided to GM. In addition, if you buy or lease a GM vehicle from this Participating Dealer, the Participating Dealer may share information about your vehicle purchase (such as vehicle identification number (VIN), make, model, model year, date of purchase or lease and service history) with GM as the vehicle manufacturer in accordance with this dealership’s privacy statement provided below. For more information about how GM uses your information, please visit http://www.gm.com/privacy.